With my 2012 GP, he did immediately verbally apologise; though he explicitly stated that he was scared of being sued. No idea why, as I didn't threaten to sue for delayed DVT diagnosis; I asked to work with him to walk again, for access to NHS care re: anticoagulation oversight.
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Can't help feeling that we might be 'mingling' court rulings and day-to-day behaviour now: but there are huge issues with 'investigators' only believing what the clinicians wrote down (I've had that 'attitude' from a PHSO investigator, myself).
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Yes, I borrowed the phrasing to make the point. Like you, I've had similar with PHSO, despite investigator being a nice chap. They just defer to whatever the trust tells them. Failed to use powers to seize original records in our case, yet determined no evidence of amendment?!
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PHSO investigator told me 'we don't know what was discussed at that meeting, because the PCT did not keep a record'. I sent to PHSO 'well - I was at that meeting, why didn't you ask me what was discussed?'. PHSO promptly gave me a different 'investigator'.
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I'm going to guess (to borrow another common phrase) that the new investigator didn't make any difference to the overall outcome? I sent PHSO the relevant contemporaneous notes - why did I bother? I focused on police once I grasped the scale of PHSO issues from
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Did the police deal with your complaint
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That's more than a tweet's worth of response, I'm afraid Della. VERY long story short; they're still giving me the runaround, despite having an MP & his QC friend review evidence & write to Ch Constable. That provoked a joke of an investigation, which I'm about to complain about.
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1/n My PCT's investigation of the fiasco after my mum's death provided no answers to the actual questions, answered several questions which were not questions in the first place, and told me that my mum had died some days after she had been cremated, among other things. But the
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2/n most annoying aspect of that investigation, is that a few weeks after my mum's death, nobody had said 'why did this happen' and I sent some questions to the district nurses. The DNs passed my questions to the PCT who sent me a letter informing me that I had lodged a
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The thing is - MCA best-interests decision-making is clearly 'welfare attorney led': you only need to read 6(6) and 6(7), or MCA Code of Practice 7.29 (which translates the Act correctly re 6(6)/6(7). Often you read what doctors write and think 'they are ignoring the MCA!'.pic.twitter.com/OHVsFIYdkp
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