I do not understand why at the end of every consultation a copy of it doesn’t go into the notes & a copy to patient. Protects everybody.
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Replying to @IamBonglie @katemasters67 and
I sense a growing support for that idea on both sides. Currently, medical records are at the heart of what is deemed to be the truth. But when one side only holds them, that 'truth' has a horribly frequent habit of changing. I already record every one, so I'm in!
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Replying to @C7RKY @katemasters67 and
Many communication issues would be resolved, IMO, if people had the opportunity to play what was said, rather than rely on the recollection of what they felt.
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Replying to @IamBonglie @C7RKY and
I am in too. It’s a great idea. Not just for ‘evidence’ but also to listen back ‘your’ consultation cos they’re often complicated.
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Replying to @katemasters67 @IamBonglie and
it's ridiculous not to when it is known how little of important information is retained from a stressful appointment! I go and take notes for ppl just so they can go back over what was said. Have corrected some potentially damaging recollections!
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Replying to @jmcefalas @katemasters67 and
clearly demonstrated in research studies that even with patient, sensitive communication, using approved techniques and with observers rating quality of consultation/conversation, people (especially at times of stress) often forget/misunderstand much through no fault of own
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Replying to @mancunianmedic @katemasters67 and
EXACTLY! Two stories spring to mind. Someone who did not know they had a terminal diagnosis & discovered as a shock 4 yrs later. A recording of the consultation would have ensure that if that info was shared it was accessible in future and
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Replying to @jmcefalas @katemasters67 and
agree.There was a great study in BMJ about heart failure diagnosis which showed people only remembered c 20% of info despite high quality consultation and conversation, If people are anxious and frightened and dealing with alien environment and language they are at a disadvantage
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Replying to @mancunianmedic @katemasters67 and
I am shocked at how often what ppl remember is much more what they feared they would hear than what was actually said! The human brain is weird
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Replying to @jmcefalas @mancunianmedic and
Anedote from a different perspective though - I record all my meetings & my advocate takes notes. Her notes are scarily unrepresentative of what the recording indicates took place. Ive been quite stunned at the disaparity really.
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Accurate note taking is a skill in and of itself. Not everyone is good at it, sadly. As you've clearly found.
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I take verbatim notes. Not everyone is a skilled note taker or has shorthand!
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Replying to @IamBonglie @C7RKY and
Mine is more legible than my handwriting ;D
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