Any further update? 'Good (ongoing and underfunded) work but more to do' seems to be woefully inadequate in the circumstances. Cheers.
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Everyone in the team has their own personal development plan. We learn together, share skills, evaluate the work we do, the feedback we get and the outcomes achieved. My professional background is in community development.
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So which of those activities would you say best equips your team to handle pts/relatives who are often traumatised, angry and keen to draw attention to specific information about their own experiences which led to those feelings? Especially given the added fuel of cover-ups.
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Being human. Being compassionate. Being skilled in bringing different perspectives together. Amplifying people's experiences within. We also work with partners to bring in specialist counselling and support as appropriate to the work we're involved in.
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And we don't always get everything right but we do learn when we get things wrong.
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Thank you Olivia...
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Thanks for your interest and questions. Social media is one route through which I am accountable for the work we do and the approaches we take. I'm always open to taking on new ideas and suggestions
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You occupy a very difficult position, when hosting such meetings. Somewhat rock/hard place, one might say. I remember feeling for you at the Caredata event. But this subject is a whole new level. I can't pretend I'd want to be in your seat. Thank you for responding.
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Thanks for your acknowledgement. the only way we will make change is by working together. If I can help that happen, it's a complete privilege.
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