When will the @PHSOmbudsman understand the need to hold Trusts to their duty of candour? A line must be drawn in the sand.
John Clarke Retweeted John Clarke
Yes, that sounds in keeping with most stories I've heard. Drag feet on completing internal complaint preventing complainant going to PHSO. I had a more unusual problem. Took just 9 days without even complaining. They *really* didn't want me hanging around.https://twitter.com/c7rky/status/949003050043273216 …
John Clarke added,
John Clarke @C7RKY
Replying to @katemasters67 @ashkarmstrong and 20 others
1/2
7th year now, but still not sure how to respond to this, because I never got chance to submit a formal complaint.
Just 9 days from my very first email with the trust, they'd opened & closed a complaint I'd never made & spat the PHSO paragraph at me. Any advance on 9 days?
3:07 AM - 5 Jan 2018
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