Well, to be fair, that works both ways. What's to stop me, as a patient, making up stuff about what went on in a consultation, and telling it to an "ambulance chasing" lawyer? I wouldn't, of course, but some might.
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Replying to @MsPottingShed @mancunianmedic and
Nothing (well apart from being labelled as a malicious complainant etc in your notes). And as observed above, untrue allegations by patients at treated as allegations, and staff are presumed innocent. Untrue allegations by staff are presumed fact. Hence the power imbalance
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Replying to @MadeInBedlam @mancunianmedic and
Then I guess the suggestion of audio recording (with consent of both parties) of consultations probably makes sense.
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Replying to @MsPottingShed @MadeInBedlam and
Consent of both parties is ideal and imho, preferred. But only the patient's consent is strictly necessary.
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Replying to @C7RKY @MsPottingShed and
covert recording is never acceptable, nor is the use of recording where one party can edit it for their own ends without the other having a tape of their own to guard against this
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Replying to @mancunianmedic @C7RKY and
Legally it is ‘acceptable’ - whether you like it or not. And as things stand staff covertly record SUs as routine. I - nor none of the people I know in MH services - were made aware of what is recorded about us unless we became ‘challenging’ about it.
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Replying to @MadeInBedlam @mancunianmedic and
That, I find genuinely troubling. It would be bad enough to record someone without consent. But to then attempt to label that person as 'challenging' - with all the inference that brings - when they have every right to be doing so, smacks of a second abuse of power to me.
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Replying to @C7RKY @MadeInBedlam and
Not only challenging John police labelled me noted in my DPA vociferous
.. I didn't mind, I took it as a complement.. hoping they would be fighting alleged murder if it were their parent.. umm!2 replies 2 retweets 2 likes -
Replying to @ann_poppy @C7RKY and
I was told that the push back was so strong because we were factual, reasonable and the trust could not deal with that. Also told that attempts to rile complainants are deliberate so that you can be labelled ‘vexatious’ .. as John’s days that absolves responsibility.
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Replying to @katemasters67 @C7RKY and
Be labelled vexatious too by the Portsmouth trust
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Tactics. Despicable, underhanded, indefensible tactics. Plain and simple. I think every trust should be made to declare to @CareQualityComm every person they label in this way, for CQC to investigate. And thus determine which side is *really* being abusive or vexatious.
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