also been shown that even with clinical practitioners using all the approved good communication techniques, unrushed (with third party observation of consultation) patients (especially at stressful/bad news consultations) don't recall half of it so why not have a recording?
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Replying to @mancunianmedic @MadeInBedlam and
Aaah... great minds & all that. See my last tweet.
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Replying to @C7RKY @MadeInBedlam and
same with body cams for police - it protects BOTH parties. I have investigated or responded to complaints where people said no-one had spoken to them/or had told them things they never did say and being able to point to 3 hours of recorded conversation would help put them to bed
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Replying to @mancunianmedic @C7RKY and
easier in outpatient setting or in consent for a procedure or a formal family meeting off the ward. I see 28 patients every ward round& 30-40 every time I am on take & with completely open visiting speak to dozens of family members in real time often by bedside,Logistics tricky
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Replying to @mancunianmedic @C7RKY and
but certainly if an explanation/update given or questions answered or plans discussed and recorded in notes, allowing family (with patients consent) or patient (if they want this - it shouldn't be forced on them) to read and co-sign what was explained - why not? Time = constraint
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Replying to @mancunianmedic @MadeInBedlam and
Time is always the issue, I appreciate.
#safestaffing is a constant theme and an unresolved argument for which we're now starting to see the price. Audio recording doesn't seem a step too far though. Maybe when the crisis dies down...2 replies 3 retweets 2 likes -
Replying to @C7RKY @MadeInBedlam and
It would as I say protect staff from complaints that 1 nobody ever spoke to us 2 that dr/nurse AHP never told me that/never explained/warned or... 3 Did tell me/promise that or 4 didn't listen and respond to my concerns/was rude or dismissive when we spoke So win/win
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Replying to @mancunianmedic @C7RKY and
...and knowing that a conversation was being recorded, it might put me off, as a patient, asking what I'd fear might be construed as "daft questions". Not saying it would put me off, but it might.
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Replying to @MsPottingShed @C7RKY and
recording should never be forced on patients or families, nor should having their own records, nor own health budgets nor having to access care digitally,. It should be a choice not an imposition. However, the quid pro quo is that the clinical notes ARE the record
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Replying to @mancunianmedic @MsPottingShed and
‘Either we make an audio recording of your sensitive consultation, or we write a partisan, defensive account of the interaction’. Neither addresses the epistemic/power imbalance that affect care records
2 replies 1 retweet 3 likes
John Clarke Retweeted John Clarke
That's a big subject you raise. You're not the first to mention the status afforded to the medical profession (and often as a result, deference to its opinion). Even the judiciary are not immune.https://twitter.com/c7rky/status/938181151880908800 …
John Clarke added,
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