Brilliant.. I love that idea.. I think all statements conversations should be verified. It becomes a shock when you read things that never happened and why would they write such untruths and they are.. they are not their interpretations either...
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Replying to @ann_poppy @mancunianmedic and
It happens all the time though. ‘Your notes’ are a one-sided account of your condition/your interaction with staff. They are written with the aim of defending staff against future complaint, and as such often are pejorative about patients so as to justify staff.
2 replies 9 retweets 10 likes -
Replying to @MadeInBedlam @ann_poppy and
John Clarke Retweeted John Clarke
John Clarke added,
John Clarke @C7RKYReplying to @sarasiobhan @NHSwhistleblowr and 10 othersI advise anyone who'll listen to record every medical consultation now. Helps to revisit oft difficult to remember conversations, it's our legal right & also the only way to ensure accurate notes are recorded... as it turns out. https://twitter.com/c7rky/status/683662528224845825 …4 replies 3 retweets 5 likes -
Replying to @C7RKY @MadeInBedlam and
also been shown that even with clinical practitioners using all the approved good communication techniques, unrushed (with third party observation of consultation) patients (especially at stressful/bad news consultations) don't recall half of it so why not have a recording?
3 replies 2 retweets 5 likes -
Replying to @mancunianmedic @MadeInBedlam and
Aaah... great minds & all that. See my last tweet.
1 reply 0 retweets 4 likes -
Replying to @C7RKY @MadeInBedlam and
same with body cams for police - it protects BOTH parties. I have investigated or responded to complaints where people said no-one had spoken to them/or had told them things they never did say and being able to point to 3 hours of recorded conversation would help put them to bed
3 replies 4 retweets 5 likes -
Replying to @mancunianmedic @C7RKY and
easier in outpatient setting or in consent for a procedure or a formal family meeting off the ward. I see 28 patients every ward round& 30-40 every time I am on take & with completely open visiting speak to dozens of family members in real time often by bedside,Logistics tricky
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Replying to @mancunianmedic @C7RKY and
but certainly if an explanation/update given or questions answered or plans discussed and recorded in notes, allowing family (with patients consent) or patient (if they want this - it shouldn't be forced on them) to read and co-sign what was explained - why not? Time = constraint
2 replies 0 retweets 2 likes -
Replying to @mancunianmedic @MadeInBedlam and
Time is always the issue, I appreciate.
#safestaffing is a constant theme and an unresolved argument for which we're now starting to see the price. Audio recording doesn't seem a step too far though. Maybe when the crisis dies down...2 replies 3 retweets 2 likes -
Replying to @C7RKY @MadeInBedlam and
It would as I say protect staff from complaints that 1 nobody ever spoke to us 2 that dr/nurse AHP never told me that/never explained/warned or... 3 Did tell me/promise that or 4 didn't listen and respond to my concerns/was rude or dismissive when we spoke So win/win
4 replies 2 retweets 1 like
I'm all in favour of protecting all parties from falsehoods. I have no more sympathy for false statements made by pts/relatives than I have for those made by clinicians/management. The truth will do just fine. Count me in.
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