Health not being like flying a plane mostly Ken. Different work, very different workforce, different culture, different risk, lack of safety infrastructure. etc
No worries. When dealing with the medical world, it pays to pay attention to the specific use of language, I've found. My bad. In the meantime, this is for you... :)https://twitter.com/C7RKY/status/947873491059118080 …
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When attending workshops & public meetings I often play the innocent and ask for meanings of words & jargon. it is a bit cruel, i know but...hey ho!
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I do it all the time and always have. Surprising how variable intention/perception is even within single profession groups
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Amazing, isn't it? I've managed to cause havoc for most of my life in almost any environment with just one word: Why?
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The '5 whys' is a great tool. Isn't it?
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I was always taken aback by how many goldfish impressions it was able to provoke. :)
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That's because many people adopt ideas without thinking through a justification. "Why?" makes them uncomfortable as they don't have a ready answer
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Totally agree Cathy. What I found most often followed a period of dumbfounded silence were the mumbled words: 'Because that's how we've always done it.' Many are embarrassed because they never thought to ask why themselves.
End of conversation
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