These exceptions are protected. I've been to @CareQualityComm @NHSImprovement @NHSEngland @DHgovuk @RobBehrens1884 @PHSOmbudsman Not even a little victory yet.
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Yes true. We told Trust apologise or litigation. They wouldn't apologise.
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Same old story that is very common theme. And this is why no one can complain at the end game
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As I said to a friend at the time it all started - 'They chose the rules of the game (or lack thereof) a long time before I even knew I was playing in a game. But now I know, I can play that way too, if that's how they want it.'
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Spot on!
End of conversation
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