@DebHazeldine some language used by NHS is awful & often transfers responsibility for a problem to the patient.
@DebHazeldine @katemasters67 You're absolutely right. They've got away with it for years via delaying/deflecting. But we're learning... ;-)
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@C7RKY@katemasters67 we learn John, but always the hard way, always the hard way. It should never be this hard to say,please learn lessons. -
@DebHazeldine@katemasters67 No, it really, really shouldn't be this hard. We need to burst the bubble these people have existed in somehow. -
@C7RKY@katemasters67 You cant change someone, who doesn't see an issue with their actions. Not their reality, someone else's...
End of conversation
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