QI Lesson of the Day "The moment you stop auditing & more importantly stop feeding back standards drop so constant vigilance is needed"
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@C7RKY Performance improves when staff are watched, so never stop watching -
@doctorcaldwell Yes. And performance doesn't decline if we're watching either. Which is what regulation is for - maintaining safe standards.
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@C7RKY@Telle_101@doctorcaldwell Build quality control into actual process, so lead time of inspection eliminated. After event is too late -
@Jneildwy@Telle_101@doctorcaldwell Indeed. Not to imply CQC-type inspection, this was more like regulated management SOP. If it matters > -
@Jneildwy@Telle_101@doctorcaldwell to you that something happens but it's someone else's job, don't trust/assume it's done - make sure. -
@C7RKY@Telle_101@doctorcaldwell Yes, check yourself as you go through. The basis of my surgical work, too late at the end. -
@Jneildwy@Telle_101@doctorcaldwell As you say, build it in. Made same point in this old thread if you care to lookhttps://twitter.com/C7RKY/status/600759766890127361 … -
@Jneildwy If you look all the way to the top, you might notice some folk may not be happy to find you chatting to me, btw. (Fair heads up)
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