Here you go John .from 'Toms Pride' blog @C7RKYpic.twitter.com/tXpJFjQQXt
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@C7RKY ..yes transparency is fundamental...that the NHS Complaints process is still 'not fit for purpose' , protracted >>>
@C7RKY >biased against complainant, means out of sheer frustration and no doubt fury disparate groups will set up DIY campaigns confronting>
@C7RKY >>injustice..we've both done this ..as individuals..yes of course it's essential be transparent and open & still respect confidential
@ianmsyme Agreed. I'm in favour of groups outside the official circle representing us. As long as they actually represent us, of course!
@C7RKY ..think that advocate for quality and safety to ever improve is salient..dangerous for any grouping to stipulate represent 'us' >>>
@C7RKY >>at an individual level one can advocate of course ..and campaigning can and does drive beneficial change for 'us' ..
@ianmsyme It's hard with so many varying views to find common ground. But I'd still like to see efforts made to do that where possible.
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