‘Customers need to know the next steps’ #Haveyoursay on good complaint handling http://ow.ly/V6x4i http://ow.ly/V6xcK
@danielmcmorrow @PHSOmbudsman Not sure it's any consolation, but it's no better when they do reply. Ludicrous self-contradicting guff, I got
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@C7RKY@PHSOmbudsman Yes but the guff proves there are self serving idiots.Thanks. Twitter will use this to make your timeline better. UndoUndo
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