"Taking [NHS] Complaints Seriously" (which they don't). >
http://blogs.bmj.com/bmj/2015/09/23/jane-feinmann-taking-complaints-seriously/ …
>Another great piece from @JaneFeinmann.
-
-
@C7RKY@JaneFeinmann As we got further into dad's case my concerns on this front grew and grew.. -
@katemasters67@JaneFeinmann Me too. Takes extraordinary tenacity & an ability to overcome fraud to make most complaints stick. Few are able
End of conversation
New conversation -
-
-
@C7RKY@katemasters67 So agree!@NHS_HealthEdEng due to reprt on this in Nov. As pts, we shld b trained 2complain - by NHS? why not?? -
@JaneFeinmann@katemasters67@NHS_HealthEdEng Why not indeed? Or at least be given access to someone independent who IS trained to complain?
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.