@nav_doc @johnwalsh88 @ESasaruNHS @KathEvans2 I think 1st step is to define it clearly. And patients have a key role to play in doing that.
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@C7RKY@nav_doc@johnwalsh88@ESasaruNHS@KathEvans2 Have you looked at NICE patient experience quality standard? http://www.nice.org.uk/guidance/qs15/chapter/quality-statement-1-respect-for-the-patient … -
@BirthChoiceUK@nav_doc@johnwalsh88@ESasaruNHS@KathEvans2 Hadn't realised there was a NICE guideline for that - thanks. I'll take a look. -
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@C7RKY@nav_doc@johnwalsh88@ESasaruNHS@KathEvans2 Good to flag up whenever patient centred care being discussed http://www.nice.org.uk/guidance/cg138 -
@BirthChoiceUK@C7RKY@nav_doc@johnwalsh88@KathEvans2 dependant on trusts applying nice guidelines not always the case -
@ESasaruNHS@BirthChoiceUK@nav_doc@johnwalsh88@KathEvans2 Very true, from personal experience. Qn then becomes; how accurate is the data?
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