@Trisha_the_doc Sounds very good. Sort of thing my mum would probably appreciate too. Does it extend to EOL care?
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@C7RKY Being a manager for 9 years, I met a lot of families... I learnt a lot from their stories. -
@Trisha_the_doc By far the best source of true intelligence, imho. Face to face, not a questionnaire. Wise move, to fish where the fish are. -
@C7RKY I also think a lot about the ways my various family members have been treated (good & bad...) -
@Trisha_the_doc Indeed. That's the part that turned me from fan to critic - how we were treated after. I accept risks/errors. Just not lies. -
@C7RKY Totally agree.
End of conversation
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