The underpinning principles of serious incident managementpic.twitter.com/TWRWoiPevL
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@jhazan 'Open and transparent', right at the top. Yeah...no so sure about that one.
@C7RKY this is in the new SI framework. I'm sure it's not happening everywhere at the moment.
@jhazan I'm sure you're right. A requirement to be candid has been around/ignored for a while tho. What makes them think it will change now?
@C7RKY I don't know. I think they felt they needed a new version as the old one was so out of date.
@jhazan So a more up to date version of something that describes what hasn't been getting done? Well... I'm reassured. :-/
@C7RKY it's more about how it should be done rather than describing what was being done.
@jhazan The 'how' is definitely something I'd like to see more on. Lofty aims are great, but the value is in the substance of the details.
@jhazan Great - thanks Jonathan!
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