NHS watchdog to probe complaints- needless deaths as it warns of 'appalling' failures to investigate | via @Telegraph http://fw.to/cKumpWK
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@C7RKY@Telegraph WHY? "because we can"Thanks. Twitter will use this to make your timeline better. UndoUndo
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@C7RKY@JoinedU1@Telegraph avoidable harm should be zero -
@Cleverestcookie@C7RKY@Telegraph Sadly as we know to our cost "Round figures" are not always 000000000000. AGREE "should be" -
@JoinedU1@C7RKY@Telegraph incident reporting, learning, risk assessment & mitigation are my favourite things. -
@Cleverestcookie@C7RKY@Telegraph Just a shame others dont always see its importance! -
@JoinedU1@C7RKY@Telegraph need more pharmacists. Even if meds not involved. We think logically so good at root cause etc -
@Cleverestcookie@C7RKY@Telegraph Was told RCA was used "routinely" yet no evidence of this! -
@JoinedU1@C7RKY@Telegraph 'used' but not properly. Seen this often. Org needs to train staff to do it properly. Otherwise waste of time. -
@Cleverestcookie@C7RKY@Telegraph The latter seems to be the most common approach! - 2 more replies
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