Interesting discussion at CQC board meeting re complaint investigations. @stopcoverups mentioned yet again at 44mins> http://www.youtube.com/watch?v=RIwW0x-J-oY …
Steve Field, CQC: "One of the problems with social media is that it doesn't really give you the chance to explain" Yeah...ok then Steve.
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>>If anyone doubts how concerned CQC are about the impact of social media, listen to Steve Field from 54m30s-1h02m > http://www.youtube.com/watch?v=RIwW0x-J-oY …
Thanks. Twitter will use this to make your timeline better. UndoUndo
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