@C7RKY 2 separate points really. Looking at how complaints lead to referrals to GMC. Also how we might work with CCGs to improve performance
@neilgchurchill @follyscorner @PatientsAssoc I have a number of thoughts on this. Would appreciate another chat about it, if you're willing?
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@C7RKY@follyscorner@PatientsAssoc Yes happy to speak -
@neilgchurchill DM sent for you...
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