@Akumen_ @JamesTitcombe not sure I agree with the basic argument but public or private inspection doesn't improve quality
-
-
Replying to @RoyLilley
@RoyLilley @Akumen_ Roy - 8 years in nuclear industry - inspection an essential component of quality management!!!1 reply 0 retweets 0 likes -
-
Replying to @RoyLilley
@RoyLilley & CQC don't just rely on 'inspection' - we regulate using intelligent monitoring & importantly, listening to patient experiences4 replies 1 retweet 4 likes -
Replying to @JamesTitcombe
@JamesTitcombe@RoyLilley You may listen to lots of experiences at CQC, but can you name anyone (apart from yourself) satisfied by response?1 reply 4 retweets 2 likes -
Replying to @C7RKY
@C7RKY@RoyLilley John, if expectation is that CQC can resolve individual complaints - then no - CQC can't do this.3 replies 1 retweet 0 likes -
Replying to @JamesTitcombe
@JamesTitcombe@RoyLilley Who said anything about individual complaints? Anyone satifsied CQC's response uncovered the issues they raised?1 reply 0 retweets 1 like -
Replying to @C7RKY
@C7RKY@RoyLilley CQC is improving John, much more emphasis on how we listen to people's concerns & experience but more to do...2 replies 0 retweets 0 likes -
Replying to @JamesTitcombe
@JamesTitcombe@RoyLilley Back to evidence - afraid that could be mistaken as corporate speak for 'No, I can't name anyone that's satisfied'1 reply 1 retweet 0 likes -
@JamesTitcombe @RoyLilley Looks like someone still at the 'being listened to' stage to me? Let's see how happy they are when you act/don't.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.