Will the appointment of Francis as a non-exec on the CQC make a difference? http://campaign.r20.constantcontact.com/render?ca=0bf0c073-735d-4fca-918f-69fec5fd8a8f&c=710f7710-b427-11e3-a86a-d4ae52725666&ch=71f51c20-b427-11e3-a8db-d4ae52725666 …
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@C7RKY@RoyLilley John, if expectation is that CQC can resolve individual complaints - then no - CQC can't do this. -
@JamesTitcombe@RoyLilley Who said anything about individual complaints? Anyone satifsied CQC's response uncovered the issues they raised? -
@C7RKY@RoyLilley CQC is improving John, much more emphasis on how we listen to people's concerns & experience but more to do... -
@JamesTitcombe@RoyLilley Back to evidence - afraid that could be mistaken as corporate speak for 'No, I can't name anyone that's satisfied' -
@C7RKY@RoyLilley see my last RT. -
@JamesTitcombe@RoyLilley Looks like someone still at the 'being listened to' stage to me? Let's see how happy they are when you act/don't.
End of conversation
New conversation -
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