@C7RKY @stopcoverups CQC is doing what it can but unlikely to be able to provide all answers for Anne.
RT @stopcoverups: @KayFSheldon we are still being treated with utter contempt by CQC & its staff
>Yet Anne's is worst NHS cover-up I've seen
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@KayFSheldon @stopcoverups Every new complainant criticising CQC's handling of their case, dents public confidence in health regulation imho -
@C7RKY @stopcoverups Investigations of individual cases needs clearer approach in 'system'. CQC is a service regulator. -
@KayFSheldon @stopcoverups And individual cases are supposed to properly inform CQC investigations into safety. Many are convinced, frankly. -
@C7RKY @stopcoverups Sure but there's a difference between investigating an individual case & investigating the safety of service. -
@KayFSheldon @stopcoverups Sorry - that shd have been 'unconvinced'. Diff is clear, but don't believe complaint info is being properly used. -
@C7RKY @stopcoverups Agree, this could improve - subject of extensive development in CQC with not insignificant input from@JamesTitcombe - 1 more reply
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