@IWasForReal @JamesTitcombe @katemasters67 Problem is, if we approach trust before requesting records, we've little chance. James knows that
@IWasForReal @JamesTitcombe @katemasters67 Which begs the question..should CQC's leaflet advise people to request records FIRST, if serious?
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@C7RKY @IWasForReal@JamesTitcombe people who approach CQC need clear info on what CQC can/can't do then, not 6m later.... -
@katemasters67@C7RKY @IWasForReal I agree Kate, we need to ensure this is the case. -
@JamesTitcombe@C7RKY @IWasForReal great! If you are in a position to do so please make this a priority. -
@katemasters67@C7RKY @IWasForReal I will feedback to@CareQualityComm Kate... -
@JamesTitcombe@C7RKY @IWasForReal@CareQualityComm thank you. Appreciated.
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@C7RKY @IWasForReal@JamesTitcombe I think people usually too far down the path for complaints advice by the time they get to CQC.Thanks. Twitter will use this to make your timeline better. UndoUndo
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