http://www.dailymail.co.uk/news/article-2598355/Too-polite-make-fuss-Elderly-NHS-patients-suffer-silence-say-health-watchdog.html … Too polite to make a fuss: Elderly NHS patients suffer in silence say health watchdog, lets blame the old eh? @C7RKY
Replying to @ZedTrafficker
"Only with a significant change in attitudes towards complaints..."
>Says the person who's been in charge of complaints??
@ZedTrafficker
1:54 AM - 7 Apr 2014
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