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Replying to @neilgchurchill
@neilgchurchill @garywalkeruk @CureNorthEast@C7RKY@tkelsey1 I like that word feedback. Better than complaint. 'NHS feedback system'2 replies 1 retweet 2 likes -
Replying to @katemasters67
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@katemasters67@neilgchurchill @garywalkeruk @CureNorthEast@tkelsey1 Or perhaps both? May help distinguish the trivial from the criminal..2 replies 1 retweet 0 likes -
Replying to @C7RKY
@C7RKY@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 Not sure there is easy distinction. Nutrition critical issue in hospitals2 replies 1 retweet 0 likes -
Replying to @neilgchurchill
@neilgchurchill@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 Nobody said it was easy Neil. But it's vital to ID critical issue list2 replies 1 retweet 0 likes -
Replying to @C7RKY
@neilgchurchill@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 ..and I'm unconvinced F&F test will uncover that. Not at scale anyway1 reply 1 retweet 0 likes -
Replying to @C7RKY
@C7RKY@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 Would make plea for nutrition & hydration to be among the critical issues1 reply 1 retweet 0 likes -
Replying to @neilgchurchill
@neilgchurchill@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 No argument. Concern is F&F will mainly find the trivial. With 'help',1 reply 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@katemasters67 @garywalkeruk @CureNorthEast@tkelsey1 Biggest impact may be making patient feedback norm rather than exception1 reply 1 retweet 1 like
@neilgchurchill @katemasters67 @garywalkeruk @CureNorthEast @tkelsey1 Mortality rate feedback is norm too, but doesn't stop it being gamed.
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