@heatherawwood @DebHazeldine @IamChirurgicus @curetheNHS so what does "addressed" mean then?
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Replying to @buletproofcardi
@buletproofcardi@DebHazeldine @IamChirurgicus@curetheNHS Good q! Ambiguous, used lots by NHS, often best translated as kicked long grass!1 reply 1 retweet 1 like -
Replying to @heatherawwood
@heatherawwood@buletproofcardi@DebHazeldine@curetheNHS Indeed. Plausible deniability attained.2 replies 1 retweet 2 likes -
Replying to @IamBonglie
@IamChirurgicus
@heatherawwood@buletproofcardi@DebHazeldine@curetheNHS Quite. Patient feedback often treated as something to be 'handled'1 reply 0 retweets 1 like -
Replying to @C7RKY
@C7RKY @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS not as information received and acted on.1 reply 1 retweet 0 likes -
Replying to @buletproofcardi
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@buletproofcardi @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS Exactly. Honestly learned from. It's all every complainant wants.2 replies 1 retweet 0 likes -
Replying to @C7RKY
@C7RKY @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS 2/2 so as not to frighten the pts w "standard letter" not telling y recalled1 reply 0 retweets 1 like -
Replying to @buletproofcardi
@buletproofcardi @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS That's great! Tho non-clinical lessons are easier to learn, imho.1 reply 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@buletproofcardi @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS non clinical errors are easier to admit too1 reply 0 retweets 1 like -
Replying to @katemasters67
@katemasters67@C7RKY @IamChirurgicus@heatherawwood@DebHazeldine@curetheNHS and easier to fix maybe?1 reply 1 retweet 0 likes
@buletproofcardi @katemasters67 @IamChirurgicus @heatherawwood @DebHazeldine @curetheNHS 1st step solving any prob is admitting you have one
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