In case you missed it last night: former M&S boss Sir Stuart Rose is to lead a review of NHS managementhttp://www.hsj.co.uk/5067978.article
-
-
Replying to @heatherawwood
@heatherawwood@meandme10@HSJnews Customer is always right might be too much of a shock for the complaints departments for sure1 reply 1 retweet 0 likes -
Replying to @PhyllisStein2
@PhyllisStein2@heatherawwood@meandme10@HSJnews When we cock up, exchange or refund is not always possible.1 reply 3 retweets 1 like -
Replying to @purmj
.
@purmj@PhyllisStein2@heatherawwood@meandme10@HSJnews I watched what 'retail thinking' did when it came to banking. Destroyed the ethics1 reply 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@purmj@heatherawwood@meandme10@HSJnews I haven't come across much ethics in the NHS sadly when things go wrong4 replies 1 retweet 1 like -
Replying to @PhyllisStein2
@PhyllisStein2@purmj@heatherawwood@meandme10@HSJnews That's prob because there's never a lawyer far away, if things go wrong in the NHS.1 reply 1 retweet 0 likes -
Replying to @C7RKY
@C7RKY@PhyllisStein2@heatherawwood@meandme10@HSJnews lawyers or not, no excuse for denial of cock up, cover up nor failure to learn.2 replies 2 retweets 2 likes -
Replying to @purmj
@purmj@PhyllisStein2@heatherawwood@meandme10@HSJnews You'll get no argument from me there Doc...as one who's been on the receiving end.1 reply 0 retweets 1 like -
Replying to @C7RKY
@C7RKY@purmj@heatherawwood@meandme10@HSJnews Same here plus the aggressive attempts to silence complainants add insult to injury1 reply 0 retweets 0 likes
@PhyllisStein2 @purmj @heatherawwood @meandme10 @HSJnews Aggresive, structured, & v well-rehearsed attempts, I agree. Mad/vexatious/abusive?
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.