@calyxxx They already say they're not capable now - 'confused'. Esp if they have the gaul to complain about the care.
http://www.dailymail.co.uk/health/article-2531390/I-rescue-mum-PRIVATE-hospital-nurses-callous-Think-woeful-care-just-NHS-problem-HARRIET-SERGEANTS-bitter-experience-proves-otherwise.html …
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