Most popular on the network right now: why mediation training should be offered in hospitals http://bit.ly/INbUbM #nhsfeedback
.@mulberrybush @GdnHealthcare Without that candour, it may risk being viewed as ''facilitation' of the trust's agenda, by complainants.
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@C7RKY@GdnHealthcare there is always the risk of that perception - but would see this as something that is not of the trust - separate. -
@mulberrybush@GdnHealthcare Take your point, but finding independence for that role is paramount & with clinical complaints, that's tough. -
@C7RKY@GdnHealthcare they probably would not be clinicians - that is not the skill that is needed. -
@mulberrybush@GdnHealthcare Which means when it comes to my point about ensuring there's candour for this to work, they're unlikely to know -
@C7RKY@GdnHealthcare so long as they know how to ask good questions that does not matter. Think of legal process. -
@mulberrybush@GdnHealthcare Yes. I never explain my doubts to you did I? I'm afraid asking good questions won't get past what I encountered -
@C7RKY@GdnHealthcare OK - need to understand this better - maybe after Christmas we can find time. > have to go and cook now busiest time -
@mulberrybush@GdnHealthcare Of course. Enjoy your cooking time..
End of conversation
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@C7RKY@GdnHealthcare It is I think important for the health of a community to know it has ways to resolve disputes well.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@C7RKY@GdnHealthcare Just knowing that there were people with the skills to offer this way can change the way people look at disputes.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@C7RKY@GdnHealthcare There are probably a range of situations in any community where mediation could help - a lot.Thanks. Twitter will use this to make your timeline better. UndoUndo
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