Most popular on the network right now: why mediation training should be offered in hospitals http://bit.ly/INbUbM #nhsfeedback
-
-
@C7RKY@GdnHealthcare It also brings in another detached eye - who may be able to judge when other action is needed. challenging stuff. -
@mulberrybush@GdnHealthcare Need to see detail, but those sound laudible elements. Nothing blocks communication like a lack of candour tho. -
.
@mulberrybush@GdnHealthcare Without that candour, it may risk being viewed as ''facilitation' of the trust's agenda, by complainants. -
@C7RKY@GdnHealthcare there is always the risk of that perception - but would see this as something that is not of the trust - separate. -
@mulberrybush@GdnHealthcare Take your point, but finding independence for that role is paramount & with clinical complaints, that's tough. -
@C7RKY@GdnHealthcare they probably would not be clinicians - that is not the skill that is needed. -
@mulberrybush@GdnHealthcare Which means when it comes to my point about ensuring there's candour for this to work, they're unlikely to know -
@C7RKY@GdnHealthcare so long as they know how to ask good questions that does not matter. Think of legal process. - 3 more replies
New conversation -
-
-
@C7RKY@GdnHealthcare I think its value is that it can deal with the barriers to communication that always exist in conflicted situations.Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.