What problems have you identified with the current complaint system within the health service? #NTtwitchat
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Replying to @NursingTimes
@NursingTimes That's a question which demands *way* more than a 140 character response I'm afraid. So much wrong.#NTtwitchat2 replies 1 retweet 1 like -
Replying to @C7RKY
@C7RKY Fair enough! How about - what would you change?#NTtwitchat1 reply 0 retweets 0 likes -
Replying to @NursingTimes
@NursingTimes 1st take: Remove medical record custody from those defending complaints. Independent (inc non-clinical) complaint handlers >1 reply 1 retweet 0 likes
@NursingTimes And of course, enforce an individual & organisational legal duty of candour. Nothing can be done without the truth #NTtwitchat
6:26 AM - 30 Oct 2013
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