Independent @AnnClwyd @TriciaHart26 review into #NHS complaints criticises services for 'marking their own homework' https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/253320/complaints_review_report.pdf …
@atm0spheric @Marc_Bush @AnnClwyd @TriciaHart26 It should. But the NHS does not qualify, as it fails at your honesty hurdle. By some measure
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@C7RKY@Marc_Bush@AnnClwyd@TriciaHart26 So we should fix the honesty instead of inventing a costly external solution to complicate life.. -
@atm0spheric@Marc_Bush@AnnClwyd@TriciaHart26 I agree that without honesty all other efforts, no matter how well-intended, are undermined.
End of conversation
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