@C7RKY @JoinedU1 @heatherawwood NHS Engl.ensure CCGs Complaints Policy. But many CCGs use CSUs 2 handle complaints&use old 'coverup tactics'
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@Safe2Speaktweet@JoinedU1@heatherawwood Thanks for that. When NHS Eng & CCG refuse to intervene with secondary care complaints, any ideas? -
@C7RKY@Safe2Speaktweet@JoinedU1 MP any help? -
@heatherawwood@Safe2Speaktweet@JoinedU1 This particular issue isn't my own Heather, but I gather an MP has agreed to meet on the matter. -
@C7RKY@Safe2Speaktweet@JoinedU1 Understand. Sometimes a good MP can be the best route to getting something taken seriously. -
@heatherawwood@Safe2Speaktweet@JoinedU1 Appreciated. DM gone your way Heather... Thanks. -
@C7RKY@heatherawwood@JoinedU1 What about PSHO? -
@Safe2Speaktweet@heatherawwood@JoinedU1 Wouldn't accept the complaint apparently. I'll try to find out more about that side of it though. - 2 more replies
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@C7RKY@katemasters67 yes CCG should have a complaints,and also providers complaints. Any issues,local healthwatch,NHS England or ombudsmen -
@sasutty@katemasters67 Thanks Stephen. Very grateful for your guidance...
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@C7RKY@katemasters67 Scream loudly and bang head continually on nearest wall, oh wait, thats NHS complaints procedure.#nobodyimplementsThanks. Twitter will use this to make your timeline better. UndoUndo
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@c7rky CCGs most certainly have accountable officer. required comply NHS protocols including complaint procedure..complain to NHS EnglandThanks. Twitter will use this to make your timeline better. UndoUndo
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