@geoqueenswell Good question. We asked 400 authors of critical stories about intention to complain: a good response may lessen complaints.
@patientopinion Thank you. I forget you span such a large range of complaints. Too much time spent thinking about the truly critical end! :)
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@C7RKY yes, we hear a lot! Often, people don't want to complain or blame - just want to see learning and change. Feedback <> complaint -
@patientopinion Throw in honesty & I'd have been there for the taking! :) Unfortunately, without that, the blame becomes hard to avoid. :-/ -
@C7RKY absolutely. Without honesty we're all doomed :( -
@patientopinion Really? Bugger! That's us done then... :) -
@C7RKY we're relying on you! :) -
@patientopinion That's what I was afraid of!! Lol!
End of conversation
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