How can the CQC more effectively perform unanounced inspections? Firstly, interview Whistleblowers & simultaneously inspect Complaints Dept!
@willcpowell I'd say talk to serious complainants in advance too, then immediately obtain their med records when arriving at trust to check.
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@C7RKY@willcpowell Ward 32 &PICU had enough advance warning of CQC unannounced inspection they tidied out an isolation room/ got more staff -
@YolandaTurner14@willcpowell Hmmm..I'm pretty sure an 'unannounced' visit I'm looking at was 'in progress' on CQC website much earlier too.
End of conversation
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@C7RKY@willcpowell CQC didn't look back to the period we complained about and didnt include our complaint or any complaints on recordThanks. Twitter will use this to make your timeline better. UndoUndo
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