Why was Jeremy Hunt surprised by the call volumes to 111? Wasn't it approx the same volume of people who previously rang NHS Direct? #HSC
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Replying to @C7RKY
@C7RKY you might find this interesting http://www.opendemocracy.net/ournhs/suresh-chauhan/privatised-nhs-call-centres-are-causing-ae-crisis …1 reply 0 retweets 0 likes -
Replying to @OurNHS_oD
@OurNHS_oD Thank you - will take a look after HSC. :)1 reply 0 retweets 0 likes
@OurNHS_oD I finally got round to reading this and am v glad I did. Thank you. You were right to think I'd find it interesting! :)
1:49 PM - 2 Jul 2013
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