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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@C7RKY Bottomley once described complaints as jewels -
@garyk01 As in they can be 'strung out'? Can't be because they're treated as being precious, I know that much! :) -
@C7RKY ha it caused a rise in complaints, many unnecessary, and more defensiveness. There was less emphasis on what had gone well
End of conversation
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