NHS league table mortality figures mired in confusion http://www.guardian.co.uk/society/2013/jun/28/mortality-figures-surgeons-nhs-estimates … The trouble with 'transparency' when it comes to clinical data!
@DocMartin68 @PhyllisStein2 @iggylala PHSO only ask the trust what they think then accept their answer too IME. No better I'm afraid Martin.
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@C7RKY@PhyllisStein2@iggylala How do we improve complaints systems? I'd happily see a league table of how trusts handle complaints! -
@DocMartin68@PhyllisStein2@iggylala Needs independence. As long as trusts hold records & investigate themselves, the data would be useless -
@C7RKY@PhyllisStein2@iggylala Not if they had to report satisfaction with how the complaint was handled -
@DocMartin68@PhyllisStein2@iggylala Now that I like! As long as the 1 asking was completely divorced from the 'system'. Wd be eye-opening! -
@DocMartin68@PhyllisStein2@iggylala Having said that, as most are poor, outing them all may not help distinguish, or fix fundamental prob? -
@C7RKY@DocMartin68@PhyllisStein2 very true , but certain exemplary practices out there -
@iggylala@DocMartin68@PhyllisStein2 Are there? I only have my own example first-hand & the many other horror stories I've heard, to go on. -
@C7RKY@iggylala@PhyllisStein2 You have to remember that people are less likely to talk about good practice, though - 3 more replies
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