How about an award in NHS from to the 1st Chief Exec who spends a month working as a front line staff member @nursingtimesed @HSJnews
@stuartpoynor @Trevthered @paulawoods5 @nursingtimesed @HSJnews Seeing what's really going on & not relying on reports? That's proper work!
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@C7RKY@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews With you John-The best 'reports' come from the mouths of front line staff -
@Trevthered@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews Sometimes, yes. But more accurate reports come from observing reality. ;-) -
@C7RKY@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews With you on that-you will never see reality from an office in the NHS -
@Trevthered@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews All execs benefit from more time spent observing the impact of their choices -
@C7RKY@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews Recall a very senior person in NHS crying when finally listened to carers stories -
@Trevthered@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews Just as importantly let's hope they changed something positively as a result -
@C7RKY@stuartpoynor@paulawoods5 @nursingtimesed@HSJnews It made a big difference in fairness John-and you know I'm the biggest critic
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