I am proposing NHS must learn from concept of customer - activism, information, control. As patient, I want best customer service from NHS
@JeremyTaylorNV @alanhassey @tkelsey1 Paradigm shortcomings aside, the customer should still be king in pt/doc relationship. Sadly rare tho?
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@C7RKY@JeremyTaylorNV@alanhassey@tkelsey1 Don't want to be a customer or shareholder. Just a person. But the most important in the room. -
@SimonSimply@JeremyTaylorNV@alanhassey@tkelsey1 Nicely put. I found learning all about informed consent can be helpful in that regard. :)
End of conversation
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