If patients describe unsafe hospitals as faultless what on earth is the point of the friends and family test?
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Replying to @DrGrumble
@DrGrumble We can only feed back on what we know. Bit hard to judge the quality of what goes on when you're under a general anaesthetic tho!2 replies 0 retweets 0 likes -
Replying to @DrGrumble
@DrGrumble@C7RKY exactly, but we do nothing with the findings from the staff survey. Friends & family test just another distraction & cost1 reply 2 retweets 2 likes -
Replying to @curetheNHS
@curetheNHS@DrGrumble@C7RKY Problem is many of present quality measures are open to manipulation. Spin. Reputation counts more than safety4 replies 5 retweets 1 like -
Replying to @NHSwhistleblowr
@NHSwhistleblowr@DrGrumble@C7RKY & how do we change that? Need indicators that carn't be gamed & learn from the better organisations1 reply 1 retweet 0 likes -
Replying to @curetheNHS
@curethenhs@c7rky@drgrumble@nhswhistleblowr Start holding managers to account would be a start..stop promoting them when they fail.2 replies 0 retweets 0 likes -
Replying to @HeslingLaolcom
@HeslingLaolcom@C7RKY@DrGrumble@NHSwhistleblowr Need 2 get rid of failed managers & the better ones will step up. We have leaders waiting1 reply 0 retweets 0 likes -
Replying to @curetheNHS
@curetheNHS Can't follow conversation as@HeslingLaolcom tweets closed to me.@C7RKY@DrGrumble Let there be light.1 reply 0 retweets 0 likes -
Replying to @NHSwhistleblowr
@nhswhistleblowr@c7rky@curethenhs@drgrumble Sorry...don't know what causing that2 replies 0 retweets 0 likes
@HeslingLaolcom Are you following @nhswhistleblowr? Suspect you'll need to be, in order for him to see your tweets. I can't tell either way.
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