@heatherawwood And Mid Staff was also using Lean / Productive. Sorry for tweeting at you but press is not interested and hoping for advice.
@MarkGraban @heatherawwood I'm not adverse Mark but like many tools, depends who's using it. Doesn't always produce the results it ought to.
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@C7RKY@heatherawwood Yes you are right. Using#lean tools in the old broken dysfunctional culture of blame and targets won't work. -
@MarkGraban@heatherawwood And that's not a small observation in this context. Changing those attitudes/people is a 1st step in any plan... -
@C7RKY@heatherawwood Yes and the hospital culture problem is found in many countries including the US -
@MarkGraban@heatherawwood medicine is so specialist, only doctors may judge other doctors on the subject. Not a great start for objectivity -
@C7RKY@heatherawwood Doctors need to be team players in the context of an overall system. They are important but not God. -
@MarkGraban@heatherawwood They're superb team players with some. Unfortunately, they chose lawyers & PR for team-mates to take on patients!
End of conversation
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