@C7RKY @heatherawwood I think that as things are, the lack of clarity within complaints system means hospitals can be too defensive.
@mulberrybush @heatherawwood Does that not somewhat undermine the value of 'most people's' opinion, when compared with those who know then?
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@C7RKY@heatherawwood My position remains that "really knowing" what happened (or happens anywhere now) is very very difficult. -
@mulberrybush@heatherawwood Oh I agree with that. But only because it's set up to be that way. There's no justifyable reason for it though. -
@C7RKY@heatherawwood Francis is quite clear that trusted regulatory tools do not exist - Maybe we are on a journey towards better ones? -
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@mulberrybush@heatherawwood It makes the 'chosen ones' bulletproof. It's a farce & undermining regulators further, doesn't help UK cause. -
@C7RKY@heatherawwood If hospitals end up begging downgraded because people dont understand limitations of systems then this is bad news -
@mulberrybush@heatherawwood And THAT's the argument I think we should ALL be having TOGETHER. We're being given false dilema. Unsafe/closed -
@C7RKY@heatherawwood So how can it be done? -
@mulberrybush@heatherawwood I honestly don't know. Never done politics in my life. Learning fast! But this is around UK, not just Stafford.
End of conversation
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@C7RKY@heatherawwood I have probably spoken to quite a few thousands of people on the issues over last 4 years.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@C7RKY@heatherawwood the opinions I tend to listen to are people who have had first hand experience, as staff or as patients. A lot of themThanks. Twitter will use this to make your timeline better. UndoUndo
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