Lots of tweets in my timeline today from a hospital trust RTing praise from patients. Didn't #francis criticise over-emphasis of good news?
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Replying to @DavidProviders
@dwilliamsHSJ The balance is often hard to find. if public feel press unfair they legitimately seek ways to correct this.
3 replies 0 retweets 0 likes -
Replying to @mulberrybush
@mulberrybush ...it's when a trust starts selectively publicising the reports that fit the story they want to tell that i question.7 replies 2 retweets 0 likes -
Replying to @DavidProviders
@dwilliamsHSJ
@mulberrybush A good PR consultant would put them right on that, but they're hard to find.2 replies 0 retweets 0 likes -
Replying to @PeterThurlow
@PeterThurlow @dwilliamsHSJ yes. - At the moment good communication within hospitals is pretty hard - let alone with public.1 reply 0 retweets 0 likes -
Replying to @mulberrybush
@mulberrybush @dwilliamsHSJ Hospitals aren't set up either to communicate with public or receive communication. They're black holes.2 replies 1 retweet 0 likes -
Replying to @PeterThurlow
@PeterThurlow@mulberrybush @dwilliamsHSJ Which in itself is a sleight on an uncaring culture. Not Interested? Only in happy patients p'haps1 reply 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@mulberrybush @dwilliamsHSJ Social scientist called Goodman had some theories on this. Top of orgs tend to split off from hard issues1 reply 0 retweets 0 likes -
Replying to @PeterThurlow
@PeterThurlow@mulberrybush @dwilliamsHSJ Strangely enough, created a model based on clear 'line of sight' top/bottom, to overcome just that1 reply 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@mulberrybush @dwilliamsHSJ Really? That's interesting. Can you explain in 140 characters?4 replies 0 retweets 0 likes
@PeterThurlow @mulberrybush @dwilliamsHSJ allowed to undertake ANY activity that didn't either enhance/support/protect (ESP) the end result,
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