Lots of tweets in my timeline today from a hospital trust RTing praise from patients. Didn't #francis criticise over-emphasis of good news?
@PeterThurlow @mulberrybush @dwilliamsHSJ Which in itself is a sleight on an uncaring culture. Not Interested? Only in happy patients p'haps
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@C7RKY@mulberrybush @dwilliamsHSJ Social scientist called Goodman had some theories on this. Top of orgs tend to split off from hard issues -
@PeterThurlow@mulberrybush @dwilliamsHSJ Strangely enough, created a model based on clear 'line of sight' top/bottom, to overcome just that -
@C7RKY@mulberrybush @dwilliamsHSJ Really? That's interesting. Can you explain in 140 characters? -
@PeterThurlow@mulberrybush @dwilliamsHSJ With the end result being the key debate/demo in the board room, before signing any project off. -
@C7RKY@mulberrybush @dwilliamsHSJ But if the objective is to meet targets, wouldn't it just enhance what happens now? -
@PeterThurlow@C7RKY @dwilliamsHSJ I worry a lot about the "solutions" that come from business or engineering. This is all about people. -
@mulberrybush@PeterThurlow @dwilliamsHSJ on what I THOUGHT was a medical model. How foolish do I feel now, having preached that? Works tho! -
@C7RKY@PeterThurlow @dwilliamsHSJ I wish there was a forum where people felt really free to explore ideas -feel what works. need creativity - 9 more replies
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