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C7RKY's profile
John Clarke
John Clarke
John Clarke
@C7RKY

Tweets

John Clarke

@C7RKY

Of course views all mine. All without prejudice. Just a regular chap after all. Oh...and RT's may equally imply ridicule as endorsement.

UK
Joined December 2011

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    1. John Clarke‏ @C7RKY Nov 12

      John Clarke Retweeted Shaun Lintern

      "having looked at Scotland, it does work" The 'Scottish Ombudsman'? I'm confused. Some on Twitter have strongly suggested no independent body exists in Scotland to mirror PHSO's role. I must be missing something...https://twitter.com/ShaunLintern/status/1061934153455857664 …

      John Clarke added,

      Shaun Lintern @ShaunLintern
      Health ombudsman seeks regulatory powers to improve NHS complaints system. My interview with @RobBehrens1884 for HSJ today: https://www.hsj.co.uk/policy-and-regulation/health-ombudsman-seeks-regulatory-powers/7023769.article#.W-laq4ca8b0.twitter … pic.twitter.com/z1ahnT6nfG
      Show this thread
      3 replies 3 retweets 0 likes
    2. John McGarva‏ @IamBonglie Nov 12
      Replying to @C7RKY

      Ombudsman in Scotland rules on complaints brought to it. Not a regulator in any way.

      1 reply 1 retweet 3 likes
    3. John Clarke‏ @C7RKY Nov 12
      Replying to @IamBonglie

      So how to make sense of this? "If we became a complaints standard authority, as is the case with the Scottish ombudsman, then we could have an element of regulatory power in telling bodies in jurisdiction they have to improve their complaint handling using a framework we set out"

      1 reply 0 retweets 0 likes
    4. John McGarva‏ @IamBonglie Nov 12
      Replying to @C7RKY

      They rule on the very narrow field of complaints management. I do not accept that amounts to meaningful healthcare regulation. The Scottish boards have, unaccountably, hung on to the power to mark their own homework

      1 reply 1 retweet 3 likes
    5. John Clarke‏ @C7RKY Nov 12
      Replying to @IamBonglie

      So what do you think Rob Behrens is trying to achieve here? How would making the changes he is proposing affect things? Very odd. Seems all the rage to try and copy Scotland these days. Some would've liked to see culpable homicide replace GNM too, it seems? Without explanation.

      1 reply 0 retweets 0 likes
    6. John McGarva‏ @IamBonglie Nov 12
      Replying to @C7RKY

      Think robust & consistent oversight of complaints is a good thing. Does the Scottish system achieve that? Not so sure. Remit is narrow. Rules on isolated incidences, not system. This suits the boards fine, because focus is on clinicians & managers given a bye.

      1 reply 1 retweet 3 likes
    7. John Clarke‏ @C7RKY Nov 12
      Replying to @IamBonglie

      Interesting to hear. Esp on the management point. It strikes me that even the most robust system can be corrupted though. PHSO hasn't been failing in England/Wales because of a lack of powers. It's been failing because it's been putting the final seal of approval on cover-ups.

      1 reply 0 retweets 1 like
    8. John McGarva‏ @IamBonglie Nov 12
      Replying to @C7RKY

      At least you have an (even less than perfect) independent regulator in the form of the CQC.

      1 reply 0 retweets 1 like
      John Clarke‏ @C7RKY Nov 12
      Replying to @IamBonglie

      Don't start me on the CQC - you could be here for some time! "Interfering in a crime scene" was how I described the actions of their inspectors when talking with David Behan. They merely create the impression of regulation. It jarred with my experience of another regulated field.

      4:30 AM - 12 Nov 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. John McGarva‏ @IamBonglie Nov 12
          Replying to @C7RKY

          Completely accept that. Imagine you didn’t even have that?

          1 reply 0 retweets 0 likes
        3. John Clarke‏ @C7RKY Nov 12
          Replying to @IamBonglie

          Sorry.. didn't even have what, John?

          1 reply 0 retweets 0 likes
        4. John McGarva‏ @IamBonglie Nov 12
          Replying to @C7RKY

          CQC. Tbh, if it was up to me I’d put the lot under the HSE. End medical exceptionalism

          0 replies 0 retweets 0 likes
        5. End of conversation

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