The figures don't bear out your experience. A majority are satisfied. A minority aren't. Both figures are deteriorating. The NHS is under immense pressure and likely to get worse until someone takes the 1.3 million public servants welfare seriously.
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Replying to @NHSwhistleblowr @edwardpoole1975 and
#LiesDamnedLiesAndStatistics. You only have to look closely at how#PHSO eliminate#complainants to see that the complaints investigated are the#TipOfTheIceberg Its all about who holds power and control.3 replies 8 retweets 10 likes -
Replying to @CarrieMaisie @edwardpoole1975 and
A health warning should be given to anyone contemplating a serious complaint with NHS. It can be lethal. At least consumes years of your life. Saps your energy. Robs you of sleep. Creates family conflict. And more.
20 replies 50 retweets 82 likes -
Replying to @NHSwhistleblowr @CarrieMaisie and
And most responses go on for page after page of an
#Orwellian #1984 type of#NHSSpeak which somehow conveys no sense of regret and sadness nor any practical plans to really reduce the chances of a similar event happening again2 replies 4 retweets 4 likes -
Replying to @doctorcaldwell @NHSwhistleblowr and
This response is almost incredible saying a lethal event won’t happen again https://www.google.co.uk/amp/s/www.portsmouth.co.uk/news/health/chichester-hospital-makes-apology-after-one-off-accident-led-to-patient-s-death-1-4280301/amp … The ePrescribing software had not been put in by this time & then once installed could not limit maximum dose of any medication. This was a false reassurance to a grieving family
4 replies 4 retweets 3 likes -
Replying to @doctorcaldwell @NHSwhistleblowr and
the constant insistence on offering to meet families again is tone deaf (not to mention the occasions when Trusts say this to the media but not directly to the family!) Such trite declarations shout loud and clear "reputation management".
2 replies 3 retweets 2 likes -
Replying to @jmcefalas @NHSwhistleblowr and
Before I left
@westernsussex when I met with relatives at a ‘Complaints’ meeting, I would invite the complainants to sit either side of me and open the Hospital notes for us to read together. Far more open honest and less confrontational.@DrUmeshPrabhu@maggiedavies3 replies 3 retweets 5 likes -
Replying to @doctorcaldwell @jmcefalas and
Show's the necessity of having well-kept patient files.
1 reply 0 retweets 1 like -
Replying to @AdrienneCullen @doctorcaldwell and
Get a load of this: https://www.cqc.org.uk/sites/default/files/new_reports/AAAH6045.pdf …
1 reply 2 retweets 3 likes -
Replying to @stendec6 @AdrienneCullen and
1974 incoming letters not actioned 1500 sets of outgoing records waiting to be sent Six bags of unopened records from newly registered patients 588 test results not reviewed 223 referrals not actioned Uncollected prescriptions left unmanaged for up to 5 months
1 reply 2 retweets 2 likes
Wow. Describing all that as 'inadequate' seems... well... inadequate.
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Replying to @C7RKY @AdrienneCullen and
stendec #FBPE 54% Retweeted stendec #FBPE 54%
stendec #FBPE 54% added,
stendec #FBPE 54% @stendec6Replying to @stendec6 @DanielBayley80 @AnniecoopsInadequate for safety, effectiveness, caring, responsiveness, leadership, patients of all ages, the vulnerable, long term conditions, & mental health. Breach of Health and Social Care Act 2008 Placed in special measures Enforcement action pending in 6 months0 replies 1 retweet 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
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