When Care has gone wrong being open & honest generally brings a calming effect & even sympathy & understanding from those harmed. But culture in UK Healthcare is still ‘Hide the notes from complainant, say sorry but give away as few facts as possible’ out of fear of litigation
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Replying to @doctorcaldwell @willcpowell and
Exactly. It's that culture we need to get rid of. Fear of litigation is no excuse for a lack of honesty. It is only right that the injured parties can get compensation if they want it but may are prepared to forsake it if there is honesty and learning.
3 replies 6 retweets 12 likes -
Replying to @PeterWalshAvMA @doctorcaldwell and
Whilst some obviously have to pursue litigation in order to secure desperately needed compensation, in many cases it's the lack of honesty which CAUSES the litigation. Want to cut NHS litigation costs? Easy. Just be honest & stop defending the indefensible.
6 replies 11 retweets 19 likes -
Replying to @C7RKY @PeterWalshAvMA and
And potential defamation when staff attack person's character rather than fess up, allow closure & learning will drive people to litigation to prove their point & protect their good name/ character.
2 replies 3 retweets 1 like -
Replying to @Imonlyslightly @PeterWalshAvMA and
They'd much prefer to gaslight rather than take responsibility. That's becoming painfully apparent all round.
2 replies 6 retweets 4 likes -
Replying to @C7RKY @PeterWalshAvMA and
Can't understand why, when it becomes so obvious, they try to keep it up. We no longer sit trying to sort out a problem like this with a letter (pen & paper). Our resources now mean it can backfire. Damages others trust in them. Yet they have been so slow to catch on.Embarrassing
1 reply 1 retweet 1 like -
Replying to @Imonlyslightly @PeterWalshAvMA and
My take is that they do it because they can. Who stops them? It's only recently that the means to counter their narrative has become available to the public. And they hate it.
2 replies 4 retweets 4 likes -
Replying to @C7RKY @PeterWalshAvMA and
True but thing is there R a few people I would not want to appear smiling in a photo with now because that would damage my reputation more than anything they have written about me if it appeared in public. If by any chance there was risk of that I would have to make a run for it
1 reply 1 retweet 2 likes -
Replying to @Imonlyslightly @PeterWalshAvMA and
Indeed. Just make sure you choose a wider tree behind which to hide than Jeremy Hunt did!
https://capx.co/the-night-i-saw-jeremy-hunt-hide-behind-a-tree/ …1 reply 2 retweets 2 likes -
Replying to @C7RKY @PeterWalshAvMA and
Would be locked in the ladies with excuse of sudden bladder weakness. No fear of meeting these people but photo with them might give impression I am in league with them, or traitor to patients & too many have read evidence of what I know so I don’t have the excuse of being naïve.
1 reply 1 retweet 1 like
As I always say; once you've seen the devil's tail, you can never unsee it.

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