@C7RKY I've had an idea.....
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Have former patients give talks to hospital staff, as to how to improve care. Or, people, whose loved ones died, due to poor care.
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I think it's a great idea. Not always easy to get trusts to embrace the discomfort though, which is why I was so impressed to learn that
@RobBehrens1884 had invited@willcpowell to address@PHSOmbudsman staff and explain the impact the organisation's decisions had on his family. -
I think that if nurses & doctors knew how their decisions impacted upon patients & their families, they might change their behaviours & attitudes.
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In the absence of anything resembling good management, it's probably just about the only thing that will.
End of conversation
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